Sunday 31 March 2013

REMINDER

The outstanding balance on your electricity account
is £36.17. We got in touch recently
to remind you that your bill hasn't been paid yet.
If you have paid it in the last 7 days,
thank you. There's no need to contact us.
If you haven't please pay now. Have a look at the back
of this reminder for easy ways to pay.

If you don't pay or contact us within 7 days
we may pass your details to our debt recovery team.
They may arrange for an agent to contact
you and visit your home. If they do this we'll need to 
add the costs onto the amount you already
owe us. We may also share this information
with a credit reference agency 
and this could affect your ability to obtain credit 
in the future.

If you're finding it difficult
to pay please tell us as soon as you receive your bill.
Our customer services teams are trained
to offer you advice in a sympatheic, sensitive way
and to help you choose the best way of paying
for your energy.

We'd love to supply your energy again in the future!
We can supply your gas and electricity,
wherever you live in the country. Just call us
or go online to www.npower.com, we'll be happy
to help! Npower is a registered trademark
and trading name of Npower Yorkshire Limited
(Registered No. 3937808) who also act as an agent
for Npower Yorkshire Supply Limited (Registered No. 4212116)

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